Support

Everything you need to know about using Loqi.

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Supported devices

Both iPhones need Ultra Wideband for precise Nearby Interaction. These models have the required hardware:

iPhones with Ultra Wideband · checked September 27, 2026
FamilyModels
iPhone 18iPhone 18 Pro, iPhone 18 Pro Max
iPhone AiriPhone Air
iPhone 17iPhone 17, iPhone 17 Pro, iPhone 17 Pro Max
iPhone 16iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max
iPhone 15iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max
iPhone 14iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max
iPhone 13iPhone 13 mini, iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max
iPhone 12iPhone 12 mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max
iPhone 11iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max

iPhone 16e, iPhone 17e, all iPhone SE models, and iPhones older than iPhone 11 don’t have the required hardware. An iOS update can’t add it.

Loqi checks precise Nearby Interaction support on your phone before connecting. Ultra Wideband availability also depends on your country or region.

Sources: Apple’s Ultra Wideband model list and regional availability. This is a hardware reference, not a record of testing every model.

iOS compatibility

Loqi requires iOS 17 or later. Install the latest iOS available for your supported iPhone, and keep Bluetooth and Wi-Fi enabled.

Apple’s current major release is iOS 27. The minimum version for Loqi remains iOS 17; newer software doesn’t replace the device requirements above.

Checked September 27, 2026 against Apple’s software release information. Loqi’s physical-device verification on iOS 27 is still pending.

Start a conversation

  1. Get your phones ready.

    Use two supported iPhones running iOS 17 or later, with Bluetooth headphones connected to each. Keep Bluetooth and Wi-Fi enabled.

  2. Open Loqi.

    Open Loqi on both phones, choose your names, and allow Microphone, Bluetooth, Local Network, and Nearby Interaction when prompted. Check that the app's connection requirements are ready.

  3. Bring your phones close.

    Tap Start on both phones and bring them close together. Keep Loqi open until the call connects.

  4. Keep talking.

    Use the call screen to mute or end the conversation. Keep both people nearby and their headphones connected.

Frequently asked questions

Use two iPhones with Ultra Wideband and precise Nearby Interaction support, iOS 17 or later, and Bluetooth headphones on each phone. Active Noise Cancellation is optional.

See supported devices

Still need help?

Send us a note with your iPhone model, iOS version, Loqi version, headphone model, and a description of the issue.

support@devkpf.com